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‎05-24-2020 10:12 PM

HP Recommended
Product: HP Officejet Pro 9015
Operating System: Chrome OS

My new HP Officejet Pro 9015, connected to a Toshiba Chromebook 2 - 2015 Edition (CB35-C3350), doesn't allow me to print multiple copies.  I can set the copy button at 3, 5 or 10 copies -- but I always get only one copy.  Uninstalled and disconnected printer. Restarted printer and computer. Checked and unchecked the collate button.  No change -- I only get only one copy, no matter what number I put in the copy box.  Everything else print-wise works perfectly.  Help, please!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2020 11:20 AM

HP Recommended

I resolved this problem by downloading the "HP Print for Chrome" extension.  It loaded into my Print control panel -- no more problems.  Printer now gives me multiple copies when I enter 2, 3, 30 copies.  This extension should work for other Chromebooks, too.    

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2 REPLIES 2

‎05-31-2020 11:20 AM

HP Recommended

I resolved this problem by downloading the "HP Print for Chrome" extension.  It loaded into my Print control panel -- no more problems.  Printer now gives me multiple copies when I enter 2, 3, 30 copies.  This extension should work for other Chromebooks, too.    

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‎05-31-2020 06:08 PM

HP Recommended

@JB81

 

Welcome to HP support community.

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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