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03-18-2023 10:50 AM
HP Smart app on iphone and ipad no longer gives me option to print on letter size paper. Everything that I want to print gets configurated for legal size paper. I changed the setting on printer to letter size. but when I hit done it reverts back to legal.
03-18-2023 02:16 PM
Welcome to the HP Community Forum.
Try using EWS to update the paper size and type.
HP Smart requires that the paper size / type be adjusted before the content is opened.
EWS > HP Document / How-to
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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