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‎06-01-2016 02:54 PM

HP Recommended
Product: Deskjet Ink Advantage 3635
Operating System: Chrome OS

I have a wireless network set up and now I want to add a wireless printer. I using Chromebook and I would like to use Google Cloud to print . The model is compatible but the device will appear on the network. What can I do to reselove this issue? Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2016 01:59 PM

HP Recommended

Take a look at Chapter 7 of your User Guide.

 

Page 67 starts the "Connect the Printer" section.  After you have successfully connected the printer to the network, try using the HP Print app on your Chromebook again.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

View solution in original post

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3 REPLIES 3

‎06-01-2016 04:20 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

I would suggest you install the "HP Print" app from the Chrome Web Store, add your printer to it using its IP address on your network.

 

When in the Chrome browser, either press cntrl-P or tell it to Print. You'll see a window open that normally has as the "Destination"  as "Save as PDF". Tap the Change button and select your printer. Now you can print wirelessly to the printer directly.

 

More info in this link:

http://support.hp.com/us-en/document/c04683559

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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‎06-02-2016 09:25 AM

HP Recommended

Thank you for the response. I followed the instructions and now I keep getting the error message "Unable to communicate with the printer".

Was this reply helpful? Yes No

‎06-02-2016 01:59 PM

HP Recommended

Take a look at Chapter 7 of your User Guide.

 

Page 67 starts the "Connect the Printer" section.  After you have successfully connected the printer to the network, try using the HP Print app on your Chromebook again.

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
Was this reply helpful? Yes No
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