Re: How do I print envelopes on an HP Envy Pro 6458? - HP Support Community

howdy_2u · ‎07-10-2021

When I print an envelope from the main paper tray, it doesn't center the message on the envelope. I just get the last half of my envelope design. I'm using Greeting Card Factory software. If I fasten my envelope onto the center top of a piece of paper, it will print correctly--but I risk getting a bigtime paper jam. Help!

Dragon-Fur · ‎07-10-2021

@howdy_2u

I cannot help with Card Factory Software - never used it.

That said, there are preparation steps you can follow that might help.

Load Paper

Load the envelopes according to the instructions in the User Guide

Pages 19-20

Pay attention to the Feed and rotation requirements.

=================================================================

Next,

Make sure the full driver printer software is installed.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

In addition, the installed software places two shortcut icons on the Desktop named for the printer.

Programs_and_Features_Printer_Desktop_Icons_1

Printer software not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

Home Page - HP Easy Start
Open Category Software and Drivers
Topic: Software-Utility
Download-and-Save the current version of the Easy Start wrapper to install your print software
If using USB: Disconnect the USB cable between the printer and computer before installing the software.

Right-Click on the downloaded package and "Run as Administrator" to start the installation

Select to install the “Full Driver” / “Full Feature Software”
If using USB: Connect the cable when instructed to do so (near the end of the installation process).
After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

Full Administrator Rights are required to complete the HP Software installation.
About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

========================================================================

Next,

Tell the printer about the paper (envelopes) loaded in the printer tray.

Check / Adjust / Retain the Paper at the Printer Display Panel

Section is not applicable to printers lacking a printer display panel.

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

Note – Printer Display Panel > Adjusting the paper size:

If the size of your Paper Size is not in the Drop-down menu,

If available: Select Custom (likely the last selection in the list)

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Embedded Web Server (EWS)

EWS option is applicable to network connected printers.

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

EWS - HP Smart for Mobile - iOS

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer

Scroll down, Click, Tray and Paper

As Available: Check / Adjust settings in Advanced

Click Apply to save changes

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

As Available: Check / Adjust settings in Advanced

Click Apply to save changes

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTES

Size not listed in the Drop-down menu? If available: Select Custom (likely the last selection in the list)
EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
Features and options differ by printer model and type.

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Set the Preferences – Windows

This section is not applicable to Mobile Printing.

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

>>> Preferences and Envelopes

Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Printing Preferences - Selections

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Make changes to a Shortcut (Model Dependent)

Select shortcut (locked or custom) >
Adjust the settings for paper, source (tray), other settings
Check all sub-menus in all Tabs
Click OK to save / leave sub menu

Custom Shortcut

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

Side Bar: Scan Menu for HP Scan

Open More > section,

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

What about the envelope?

The printer supports custom sizes.

Media Sizes Custom (imperial)	Simplex:3x5 to 8.5x14; Duplex:3 x 5.5 to 8.5 x 12.2 in
Media Sizes Custom (metric)	Simplex: 76.2 x 127 mm to 216x594mm; Duplex: 76.2 x 127 mm to 216x594mm

HP Document:

HP Printers - Creating Custom Paper Sizes

That said, envelopes have additional restrictions - not all envelope sizes print.

For example, in spite the the paper size being supported, if an envelope is not large enough, it may not print.

You might get an error - this depends on the software you are using and what the printer perceives as the problem.

Plus...Envelopes cannot be foil-lined, odd colors, or have scalloped edges.

If you wish to do so,

try / consider testing the setup:

Create your envelope using Word > Mailings > Envelopes

Example - Word > Mailings > Envelopes - A7 envelope with information for "custom" dimensions setup

Rabbits_and_Chickens_Test_Envelope_A7_3

HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems

“Things that are your printer”

NOTE: Content depends on device type and Operating System

Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Pro 6458 All-in-One Printer

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

howdy_2u · ‎07-14-2021

I appreciate all the detailed help that you sent. It helped a lot--especially with another problem I had with not being able to use the paper feed tray on top of my printer. As for downloading the drivers and getting the advanced set of drivers that you mentioned, I followed your instructions and thought it had gone perfectly, but when I looked at the add/remove programs listing, only the basic drivers listed as loaded. It took a lot of time and I can't imagine what I did wrong.

As for printing the envelopes, I need to know what program or software on my Windows 10 will create an envelope. I can't find one. My free Word basic will only let me make basic documents or spreadsheets--no envelope choice. Any suggestions?

Dragon-Fur · ‎07-14-2021

@howdy_2u

The word "basic" in the name is OK.

What?

There are a number of names, naming conventions, bits and parts the comprise the full driver printer software.

Names of the installation packages have changed, names of the software as seen on the computer have changed, and the software itself has changed over the years.

If you look at the example I posted in my first message ( Programs_and_Features_Printer_Desktop_Icons_1 ), you'll see that the name of the software in Programs and Features is designated as "Basic". The software is the "full driver".

==================================================================================

Create Envelope

I have always had access to Word of different flavors and versions.

People who post at the Community sometimes comment on various card-making software. Admittedly, when they are commenting here, the card making software is not working as expected so the mention of using it is certainly not an endorsement of using any particular brand of card making software to create an envelope.

What else?

You can create an envelope using Word - not sure if "Word Basic" counts as "Word" for this purpose, though it might work if your version of Word at least provides the basics of being able to change / modify the document page size to the size / shape of your envelope.

Hint: Create your envelope "right reading", that is, short sides left / right, long sides top / bottom as if you are holding the envelope in front of you and reading the address. Load the envelope into the printer according to the instructions in the

User Guide Pages 19-20 . Short sides front / back, Flap up. Pay attention to the Feed and rotation requirements. Print in Landscape

Example - Word > Document - Manual Envelope (#10) - Watermark

Manual_10_Envelope_Watermark_1

Example - Word > Document - Manual Envelope (A9)

Manual_A9_Envelope_Text_Box_Insert_1

HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems

“Things that are your printer”

NOTE: Content depends on device type and Operating System

Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Pro 6458 All-in-One Printer

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

howdy_2u · ‎07-15-2021

Thanks again for the excellent help. I checked the printer software as you directed in your first and second responses. I have the HP ENVY Oro +500 series Basic Device Software installed on 10/27/2020 (when I installed my printer) and I do have the two icons on my desktop that you showed in your example, both were created on October 27, 2020. I'm hoping this means I have the full printer driver set that you said to download.

As for the envelope, I'm 78, retired, used MS Word for years and years, but don't need it now that I'm longer needing to make professional documents and lMS Word software now costs $60 per year. I'm using WPS Office by Kingsoft Corp. for about $5 per year, but I can only create a basic document and can't even change the margins. So thanks for the help and all the time. You have helped tremendously and I will save your messages in case I need them.

Dragon-Fur · ‎07-15-2021

@howdy_2u

Updates

Add "Method 2" example - Create document in size / shape of envelope

You are welcome.

Sometimes we cannot make the answer fit the restrictions of the environment.

Meh. Was worth an attempt.

Envelopes of various sizes are supported though there are come common restrictions:

Envelopes cannot be too thick, foil lined, scalloped, or other than white or cream colored.
Envelopes cannot be too small - "too small" is not directly related to the smallest size of custom paper supported - instead it has to do with the formula used for "envelopes" and whatever software you are using.
Not all envelope software treats an envelope in the same way - this is not related to what the printer can do and instead is part of the restrictions in the software.

If you decide to do so, try / consider LibreOffice

LibreOffice includes "Word"-ish software that can create an envelope.

Envelope size can be selected from a list or made as a custom size.

Delivery and Return addresses can be positioned / moved.

Partial Example - LibreOffice Writer

Method 1 - "Insert" an envelope into a document

Open Writer

Insert > Envelope

Tab Format

Select Size and enter positioning information

After the Envelope is "created",

Select font / size - fill in Delivery and Return Addresses

These are "text boxes" and can be moved around where needed.

Click on the edge of the text box area to "open" and move.

Writer_Envelope_Format_2

Method 2 - Create a document in the size / shape of an envelope

Example

Writer_Envelope_Format_3

Disclaimer

Examples are based on having used the software one time. Errors are likely....

Will that work?

Maybe.

I've just downloaded / installed the LibreOffice software so I don't have a lot of information on it yet.

Might be worth a look.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

How do I print envelopes on an HP Envy Pro 6458?

Create an account on the HP Community to personalize your profile and ask a question