How do I reset the username and password on the hp smart to access my hp deskjet 2600 series all in

[Mj1201]

I am trying to do a factory reset on my printer through the hp smart app but can not access the printers without the username and password. I created the user name and password but forgot both how do I change them in order to access the printers settings again

[Raj1788]

@Mj1201

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

Could you please help me with the screenshot, where it's asking for the username and password.

Eager to help you!

Good day:)

[Mj1201]

[Barachiel]

@Mj1201

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @Raj1788, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

Most of the time, the default username and password both are admin

You may restore the network settings to default, and try it. 🙂

Press and hold the Wireless button and the cancel button from the printer control panel for three seconds.

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 🙂

[ba62743]

I tried username: admin and password: admin and it still says it's wrong 

[Iqbalh]

I am having the same issue can someon help

[asmita6658]

Hi @Iqbalh

Have you tried restoring the network settings to defaults?

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

Let me know. 

[Iqbalh]

Hi I tried that already and did not work but I managed to remember my password so worked and reset back to default password. Thanks for your help anyways.   

[Art29]

hey there expert HP employees! where is the solution? besides having to remember the user/password combo??  there are over 40 people already indicating they too are having the same problem, which means hundreds of other unregistered users quietly suffering the same!! shouldn't be there a reset button or (dare I say) an option to reset a user/password??

please spare me the niceties and formalities in your response and just provide a verified solution...no more try this and now try that instead,  it's a shame what has become of HP