-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: How do l get orange light off on my deskjet 2622 printer...
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
01-12-2022 12:53 AM
HP Recommended
Hello,
Please follow the instructions in the HP link below.
In some cases, remove the ink cartridges and reset the printer can solve the error.
- Turn on the printer.
- Before continuing, wait until the printer is idle and silent.
- Disconnect the USB cable from the back of the printer. If your printer has a network or wireless connection, leave it connected.
- Remove the ink cartridges of the printer.
- With the printer turned on, unplug the power cord from the back of the printer and from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord into the outlet.
NOTE: HP then recommends reconnecting the printer's power cord directly into a wall outlet.
- Reconnect the power cord to the back of the printer.
- Turn on the printer, if it does not automatically make it.It is possible that the printer goes through a warm-up cycle. It is also possible that the printer lights blink and the carriage moves.
- Wait until the preheat cycle and until the printer is idle and silent before continuing.
- Reinsert the ink cartridge, and then close the access door to the cartridges.
- Print a calibration page, if prompted.
- If you disconnected the USB cable, reconnect it to the back of the product.
- Try to print.
Don't hesitate to contact us in case of need.
Best regards,
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.