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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
A warm welcome to HP Community!Since the wireless router was changed recently, its possible that the printer is not connected to your home WiFi. We can use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button 
and the Cancel button 
at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and install HP Smart App on your iPhone from here.
3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
You may refer to this video for detailed instructions.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
HP Recommended
A warm welcome to HP Community!Since the wireless router was changed recently, its possible that the printer is not connected to your home WiFi. We can use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button and the Cancel button at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and install HP Smart App on your iPhone from here.
3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
You may refer to this video for detailed instructions.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
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