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HP Recommended
iPad IOS 14.5.1
iOS

Is there  a way to print a single page from a multi-page PDF within the HP Smart App on an iPad?  This is the only way I am able to print in color.  Using HP Smart from my Acer laptop doesn't work - print preview shows color but the page only prints BW.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fargo302 

 

HP Smart - Mobile - iOS - Print

Start the HP Smart application

Select to Print Documents

Open the document to be printed

Click the Print icon

Slide the horizontal gray bar UP

Open Print Options > Select the Page Range

When ready, Click to Print

 

Example

HP_Smart_Moble_Document_Print_1HP_Smart_Moble_Document_Print_1

 

 

For the "no color" issue on the computer,

If the printer is supported,

Try the "offline" Doctor to resolve that issue.

 

Resource – Choose the right doctor for the job

 

Open Website

HP Print and Scan Doctor for Windows

 

Click the orange Download Now option / box

 

Wait!

If the problem / issue is one of

 

  • Printer is Offline
  • Cannot print in Color
  • Duplex printing has disappeared

 

THEN

Select / Answer question “Is print offline?” = YES

Answering Yes selects the “right doctor” version for these issues.

 

NOTES – The “Offline” doctor

 

As a result of repairing issues,

 

Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.

 

Open Control Panel > icon view > Devices and Printers

Right-Click on the printer name > Printer Properties > Tab General >

In the top box, Edit the name of the printer (For example, remove “Copy 1”)

Click Apply / OK to save change

 

NOTE:  The name change may take a bit of time (a few minutes), else Restart the computer and log in.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Verify results.  If necessary, set the newly added / renamed printer as the default.

 

A secondary “Scan” printer may be added, that is, the “Do not Delete” driver / printer.  As it says, do not delete the entry.

 

==============================================================================

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Fargo302 

 

HP Smart - Mobile - iOS - Print

Start the HP Smart application

Select to Print Documents

Open the document to be printed

Click the Print icon

Slide the horizontal gray bar UP

Open Print Options > Select the Page Range

When ready, Click to Print

 

Example

HP_Smart_Moble_Document_Print_1HP_Smart_Moble_Document_Print_1

 

 

For the "no color" issue on the computer,

If the printer is supported,

Try the "offline" Doctor to resolve that issue.

 

Resource – Choose the right doctor for the job

 

Open Website

HP Print and Scan Doctor for Windows

 

Click the orange Download Now option / box

 

Wait!

If the problem / issue is one of

 

  • Printer is Offline
  • Cannot print in Color
  • Duplex printing has disappeared

 

THEN

Select / Answer question “Is print offline?” = YES

Answering Yes selects the “right doctor” version for these issues.

 

NOTES – The “Offline” doctor

 

As a result of repairing issues,

 

Offline / Color check / Duplex check version of the Doctor may replace the printer or add a “(Copy 1)” version of the driver in Devices and Printers.

 

Open Control Panel > icon view > Devices and Printers

Right-Click on the printer name > Printer Properties > Tab General >

In the top box, Edit the name of the printer (For example, remove “Copy 1”)

Click Apply / OK to save change

 

NOTE:  The name change may take a bit of time (a few minutes), else Restart the computer and log in.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Verify results.  If necessary, set the newly added / renamed printer as the default.

 

A secondary “Scan” printer may be added, that is, the “Do not Delete” driver / printer.  As it says, do not delete the entry.

 

==============================================================================

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.