• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎06-17-2020 05:19 AM

HP Recommended
Product: Hp laserjet pro m102w
Operating System: Android 9.0 Pie

What is the difference between your android apps on Google Play. Hp smart and hp print service plugin. Does hp print service plugin give me any other options or features that hp smart doesn't have?

Do I need both of them to manage and use my hp laserjet pro m102w printer? Because I can see that I can print seamlessly with the plugin app?

15 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2020 08:01 AM

HP Recommended

@mms911 Welcome to HP Community!

 

I understand that you would like to install the HP smart app for your mobile.

 

Yes, you have to install the HP service plugin and HP smart app as well.

 

Please refer to the below links.

 

https://support.hp.com/in-en/document/c04024231

 

https://support.hp.com/in-en/document/c03561640

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-21-2020 08:01 AM

HP Recommended

@mms911 Welcome to HP Community!

 

I understand that you would like to install the HP smart app for your mobile.

 

Yes, you have to install the HP service plugin and HP smart app as well.

 

Please refer to the below links.

 

https://support.hp.com/in-en/document/c04024231

 

https://support.hp.com/in-en/document/c03561640

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.