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HP Recommended

How do I find the password on my hp 3830 all in on series printer

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@GrahamPal,

 

Thank you for posting your query on HP Community,

 

Are you connected via WiFi-Direct or through a wireless router?

 

If you are connected through the WiFi, then you need to enter the same password you entered on your Android when connecting to your wireless router.

 

Find Your Wireless WEP, WPA, WPA2 Password

 

If you are using Wi-Fi Direct, try the default password 12345678 or print an Information Page by pressing the Information Button. You will see the WiFi-Direct Password on the information page

 

According to this support document - HP Printers - Mobile Printing Solutions Compatible with HP Printers 

 

It shows that your printer does support Mobile printing from Android device using HP Print Service plugin.

 

For more details on printing on Android device, please use this support article - HP Printers - Printing from Android Smartphones or Tablets

 

I hope this helps. Let me know how it goes for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@Stacy12,

 

Welcome to the HP Support Community!

 

What is the exact model for your printer?

 

Follow the steps in the below article to find the printer model.

 

https://support.hp.com/us-en/document/c03770424

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I am being asked for a password when trying to connect my mobile devices to the Envy 6234. How do I find this password?

HP Recommended

@GrahamPal,

 

Thank you for posting your query on HP Community,

 

Are you connected via WiFi-Direct or through a wireless router?

 

If you are connected through the WiFi, then you need to enter the same password you entered on your Android when connecting to your wireless router.

 

Find Your Wireless WEP, WPA, WPA2 Password

 

If you are using Wi-Fi Direct, try the default password 12345678 or print an Information Page by pressing the Information Button. You will see the WiFi-Direct Password on the information page

 

According to this support document - HP Printers - Mobile Printing Solutions Compatible with HP Printers 

 

It shows that your printer does support Mobile printing from Android device using HP Print Service plugin.

 

For more details on printing on Android device, please use this support article - HP Printers - Printing from Android Smartphones or Tablets

 

I hope this helps. Let me know how it goes for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

HP Recommended

Yes, I used the password 12345678 and it worked👍

HP Recommended

@Stacy12,

 

I'm glad you got this issue sorted out.

 

Do visit our HP Forums and drop us a message anytime you need help.

 

Thank you 😀

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.