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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: I dont know the password to open my color laser jet pro ...

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05-06-2021 11:31 AM
05-06-2021 11:40 AM
Ok I am not the most tech type guy in the world, after I typed my question I had a reply button but not sure what or who I am replying to but nothing is there. I am really desperate to get this printer / copier going so if anyone could help that would be wonderful. I will need it dumbed down for me please.
05-11-2021 11:28 AM
Welcome to the HP support community.
I understand that you want to perform reset the printer.
I am sending you a private message with the steps to reset the printer which is particular for your printer model. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely,
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee