I keep trying to set up my scan to email, and keep getting an error " email login credential"

[vamie]

I keep trying to set up my scan to email, and keep getting an error saying my email login credentials are not correct. I KNOW they are. I'm trying to set it up with a gmail account. I've read that may be causing the problem? Should I be using my hpeprint email? Please help, this is so frustrating!

I am 100% sure my settings and credentials are correct for my gmail. 

Please Help

[Dragon-Fur]

@vamie 

The problem might just be the way your gmail account is managed.

• If you are using gmail two-step-verification, you need to set an apps password.
• If you are not using gmail two-step, you need to set "less secure apps".

If your printer supports digital filing, the following example / setup is relevant.

If your printer does not support digital filing, the information on the right side of the example for "two-step-verification" is relevant.

Example

EWS_8740_Scan-to-Email_Setup_7A

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Officejet Pro 8610 e-All-in-One Printer series 

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[vamie]

ragon,

can you please explain what do you mean by App Password? I tried to use the PIN - but still, it did not work.

please guide.