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‎12-11-2016 09:26 AM

HP Recommended
Product: Envy 5540

Trying to connect my HP ENVY 5540 printer to my laptop and to my ipad but I cant find the IP Address. The printer says that the " IP " is 10.6.204.46 and it is connected to the ASK4 wifi. I have tryed and typed the "IP" numbers into the IP Address but it doesnt seem to be working. Also - on my ipad it isnt recofnised as a printer in the options but is on the wifi connections.

 

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2 people had the same question
3 REPLIES 3

‎12-11-2016 09:40 AM

HP Recommended

Make sure all your devices are on the same network.    Access your router and verify all IP addresses.  What  are the IP's of all your devices????

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‎12-11-2016 10:18 AM

HP Recommended

ALl devices are connected to the same network.

Laptop IP is : 10.6.194.36

Printer IP is : 10.6.204.46

ipad IP is : 10.6.198.216

iphone IP is : 10.6.199.107

 

tried again to enter the printer IP address into the set up requirments - again not found - and ipad isnt recognising it as a printer.

 

WHAT DO I DO?!

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‎12-11-2016 10:21 AM

HP Recommended
@Kelsey-Cat wrote:

ALl devices are connected to the same network.

Laptop IP is : 10.6.194.36

Printer IP is : 10.6.204.46

ipad IP is : 10.6.198.216

iphone IP is : 10.6.199.107

 

tried again to enter the printer IP address into the set up requirments - again not found - and ipad isnt recognising it as a printer.

 

WHAT DO I DO?!

Actually all of them are on different networks.  The first 3 digits must be the same.   Have no idea what is happening here.   Suggest you hard reset your router and verify all connections again.

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