Ink not working after installing and cleaning

[Alison21]

I have recently replaced my ink cartridge with my Instant Ink plan. Since replacing the cartridges, my black ink will not print. I have gone through all the troubleshooting I can find. I have checked the "vents", cleaned the printer heads multiple times; I can't find any visible issues. Updates are installed and there are no errors popping up when I use my HP Print Doctor, everything looks fine. Cartridge seems to be "communicating", I still receive a reading that it is full, the printer knows its there. Now, why won't it print??!

[TEJ1602]

@Alison21, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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