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‎09-29-2021 06:46 PM

HP Recommended
Product: Ipad

My Ipad stopped recognizing my HP6958 printer, how do I fix that?

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‎09-30-2021 01:45 PM

HP Recommended

@WeezieP

 

Welcome to the HP Support Community.

 

What version of iOS do you have installed on your iPad? Do you get any error message? Is the Printer connected to any other device?

 

Please let us know 🙂

 

Thanks!


I am an HP Employee

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‎10-01-2021 02:49 AM

HP Recommended

Hello, The most common problem occurs when the iPad cannot find or recognize your printer. The root cause of this problem is that the iPad and printer are not communicating with each other walgreenslistens correctly. AirPrint works over Wi-Fi, so if you are connected to the internet using 4G, you can't print to your network printer.

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