Poor printed picture quality

[Qtemary]

My printer is printing really npoor quality images.

I have changed ink cartridges and tried printing on both sides of the paper.

Any suggestions?

[KrazyToad]

@Qtemary

Welcome to HP Community

Please print a Quality Diagnostic Page and send me a picture

1. Load U.S. letter or A4 size, unused, plain white paper into the input tray.

2. On the printer control panel, swipe the display to the left, and then touch Setup.

   The Setup menu displays.

3. Touch Reports, and then touch Print Quality Report.

   A Print Quality Diagnostic page prints.

Example of a Print Quality Diagnostic report without defects

Example of a Print Quality Diagnostic report with defects

Keep me posted 😊

[Qtemary]

[KrazyToad]

@Qtemary

The Print Quality Page seems to be pretty fine

I suggest you uninstall the printer driver from root level and download the full feature software

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions

Try printing and let me know how it goes 😊

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