Print button not turning blue

[Bergmanns4]

Print button not turning blue despite resetting everything and reloading app. Printer says ready but button doesn’t turn blue to print 

[Max3Aj]

Hi @Bergmanns4, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like you are facing issues with your printer, Let's try to troubleshoot this together. Here are a few steps you can follow:

Check Printer Connection: Ensure that your printer is properly connected to your computer or network. Sometimes, a loose cable or a weak Wi-Fi signal can cause issues.

Update Printer Drivers: Make sure your printer drivers are up to date. You can usually find the latest drivers on the HP Support website.

Restart Devices: Try restarting both your printer and your computer. This can sometimes resolve connectivity issues.

Check Print Queue: Make sure there are no stuck print jobs in the print queue. Clear any pending jobs and try again.

App Permissions: Ensure that the app you're using has the necessary permissions to access the printer. Sometimes, permissions can get reset or changed.

Reinstall the App: If none of the above steps work, try uninstalling and reinstalling the app. This can help resolve any software-related issues.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support