Printer Auto Off Feature is a horrible idea

[Kim_A_09]

Having a printer to print from remotely over wi-fi is why we purchased this printer (HP InkJet 4100E all-in-one). This includes from a work laptop, home desktop, or mobile devices. However, the fact that the Auto-Off feature is ENABLED BY DEFAULT is a horrible idea. There is absolutely no way to "wake up" the printer when it is off. The only solution is to unplug the printer and plug it back in. This negates the mobile printing when you have to walk yourself to the printer to unplug it. I have read that the Auto-Off feature can be disabled, but only by permanently connecting to a device. Does this device have to be powered on at all times in order for this to work? Again, negates the mobile/cloud printing feature if so.

[Dragon-Fur]

@Kim_A_09 

Welcome to the HP Community --

The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

Perhaps the source of the issue is something other than the setting.

A standalone printer will indeed shut itself off after a time.

Consider:

Connect the printer to your network.

Yeah, but...

If the printer is losing connection with the network, then yes -

Depending on how and why the printer is disconnecting, the printer might have to be unplugged and restarted.

Not all conditions are self-healing and might require the unplug / reset / restart method to sort the problem(s).

Ideas and Resources to consider...

For example,

The printer can connect to 2.4GHz or 5GHz - not at the same time.

If you are running a Dual Band Network,

Make sure the router is broadcasting on both frequencies

Connect the printer to the SSID named network for the band / frequency you want the printer to use.

Better, add a manual / static IP address.

Details / Examples

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Dual Band Network - Considerations

Reminders 

Do not ignore your router --

A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.

If the printer supports it, connecting using Ethernet is generally a better choice.

Some printers, particularly older models, only support Wireless at 2.4GHz

Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time

Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.

If you are running a Dual Band Network,

 Check that the router is set up to broadcast all frequencies it supports.

Next,

If your router supports it,

On your router:

 Create a separate SSID named network for each frequency supported by the router

 What?  Create one SSID named network for 5GHz and one SSID named network for 2.4GHz

and

 Connect the printer to the SSID named network on the frequency / band you want it to use.

In general,

• 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
• 5GHz is faster

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EWS – IPv4 - Check / Adjust the printer connection - SSID named network

Manual IP Address

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

EWS_9025_Network_IPv4_Configuration_3

EWS_9025_Network_Wireless_IPv4_Advanced_2

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 4100e All-in-One series  

User Guide - HP DeskJet Plus 4100e All-in-One Series

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Offline Condition

Although the printer appears to be switched on, it does not communicate with other devices on your network.

Consider >> Restart All

Restart Everything, including the router that controls your network

Next,

Offline - Known solutions, presented in the order to be completed / considered

  HP printer is offline or not responding - Windows / Mac  

Section “Advanced Troubleshooting” > Solutions specific to Windows / MacOS / HP Smart (Printer Unavailable)

And

TKB Article contributed by HP SofiaML

 TKB - HP printer is offline or unavailable

AND

Troubleshoot a Wi-Fi connection to an HP printer 

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Videos

 How to Reset wireless For HP DeskJet 4100 & 2700 Printer Series

 HP Deskjet Plus 4152 | 4155: How to restore back to setup mode / restore wireless to default

 HP Deskjet Plus 4152 |4155 |4158: Connect Printer to 5GHz network with HP Smart on Win 10 computer

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

 Technology Tips Deskjet Plus 4100

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