Printer Error

[Lilbadgrass]

Error Message:  Instant Ink Problem.  I've installed new cartridges purchased at store but I still get the same message

[Kumar0307]

@Lilbadgrass, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to print due to this error. Check if the printer is connected to the internet.

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

Kindly perform the steps mentioned in this document - Ink cartridge error

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

Hope this helps! Let me know how it goes. 

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Have a great day!