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‎08-27-2016 04:26 PM

HP Recommended
Product: ALL

I have printers located at various offices of ours around the country, and would like to be able to see the current page count, or get an automatic page count report sent to our main office email via HPConnected without having to put each machine on Instant Ink.

 

Is it possible to see a page count through HP Connected without having Instant Ink turned on?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-30-2016 06:57 AM

HP Recommended

Hey @DelAssist,

 

Welcome to the HP Support Forums.

 

I understand that you are wondering if it would be possible to check page counts using HP Connected without enrolling in the Instant Ink program. As communicating page counts is for tracking and billing purposes, it would not be possible to use this feature without being enrolled or on non-Instant Ink printers.

 

If you are wanting to track page count totals remotely and have a VPN, you can enter the printer's IP Address to access a printer's embedded web server and check the total page count there. You can also have a printer print a status or self-test report and that will show you the printer's total page count.

 

Please let me know if this answers your question or resolves your issue. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎08-30-2016 06:57 AM

HP Recommended

Hey @DelAssist,

 

Welcome to the HP Support Forums.

 

I understand that you are wondering if it would be possible to check page counts using HP Connected without enrolling in the Instant Ink program. As communicating page counts is for tracking and billing purposes, it would not be possible to use this feature without being enrolled or on non-Instant Ink printers.

 

If you are wanting to track page count totals remotely and have a VPN, you can enter the printer's IP Address to access a printer's embedded web server and check the total page count there. You can also have a printer print a status or self-test report and that will show you the printer's total page count.

 

Please let me know if this answers your question or resolves your issue. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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Was this reply helpful? Yes No

‎08-30-2016 12:14 PM

HP Recommended

I hate that this is the "solution" - but I'll accept solution.

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