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‎04-12-2017 08:07 AM

HP Recommended
Product: Hp pagewide 477dw
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

I have Purchased HP pro” pagewide 477dw printer “ after installation my printer does not show on my mobile when I do air print.

 

This may be the causes of firmware I need to update firmware but not able to do so.

When I login to embedded web server to update the firmware and click on web services or Printer updates it gives error: Web Services has been disabled! & Printer Update feature has been disabled!

Please provide a resolution to update the firmware.

 

 

2 people had the same question
2 REPLIES 2

‎06-03-2017 12:39 AM

HP Recommended

Hi,

Had the same issue (Firmware updates / airprint/...other services where disabled.

Went in the EWS with my admin accoun, clicked on "Settings" tab.  then left colom (Security) I selected "Administrator Settings".  The Enable/disable Features are loaded then.  Just tick the flag "Enable All" did the trick for me.

 

Hope it works out for you!

 

2 people found this reply helpful
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‎08-21-2017 02:19 PM

HP Recommended

Thanks for this answer. I was surprised at the functionality of the EWS. Another toy to play with... lol :generic:

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