Printer display has an envelope with an ink drop and won’t print in black ink

[KsKea]

My printer display screen has an envelope on it with an ink drop and it will not print anything in black. 

[Kumar0307]

@KsKea, Welcome to the HP Support Community!

Is the printer in Instant Ink service?

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

For more info on blinking lights and errors, refer to this document.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Let me know how this goes.

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