-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: Printer erroneously reports not encrypted wireless netwo...

Create an account on the HP Community to personalize your profile and ask a question
12-23-2020 05:44 AM
After installing a booster to the wifi network, the printer reports that it cannot connect to wifi network. It finds the network but erroneously reports that the network is not encrypted. Connection to network fails.
02-02-2021 03:19 AM
Follow the below steps to fix the issue:-
Restore the printer to the original network settings
1. From the Home screen, touch (Wireless) and then touch ( Settings ).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network configuration page and verify that the network settings have been reset.
Update the printer firmware
Here are the steps:- Click here
Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
1. On the printer control panel display, from the Home screen, touch ( Wireless ).
2. Touch ( Settings ).
3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
4. Follow the display instructions to complete the setup.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee