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noaova
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Printer with Instant Ink service and on dynamic IP address

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Envy 5644

Hi all, I need to put one of my printers that use Instant Ink service on a LAN connected to the WEB with a wireless 4G (LTE) router.

In others words the printer can't be reach on a static IP address . Is the use of DDNS could be a solution, if not, what else ?

Thanks for your help, have a good day,

Noaova

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Kumar0307
HP Support Agent
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@noaova, Welcome to the HP Support Community!

 

The printer will work on a dynamic IP address. However, a static IP address is recommended to have a stable connectivity between the printer and the Instant ink server.

 

There is no setting that has to be changed to connect the printer to a dynamic IP address. You just have to connect the printer to your wireless router.

 

For more info, you may refer to FAQ's - HP Instant Ink

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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noaova
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Hi KUMAR 0307 ,

Many thanks for your help, I will test the Instant Ink server connexion in few days.

If I understand, the instant Ink communication process between the server and a printer is initated each time by the printer, is it true ? Do you know a short communication description on the Web ?

Have a good day,

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TEJ1602
HP Support Agent
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@noaova

 

Yes, check and let us know 🙂

 

The communication between the server and the printer is woken for a print job or copying. So, yes the printer initiates the communication.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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