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I have a HP  Officejet 200 Mobile Printer.  When I go to print a document, all I get is a series of symbols, letter, numbers all unrelated to the document.  I've tried the steps to "reset" the printer, but I still get the same gobledegook.  Can anyone help resolve this issue? 

 

1 REPLY 1
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Hi @Raemed1,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

There are several reasons why you might be experiencing this issue with your HP Officejet 200 Mobile Printer. Here are some possible solutions.

 

  • Make sure you have selected the correct printer driver and that it is up-to-date. You can check this by going to the manufacturer's website and downloading the latest driver for your printer model.
  • Check your printer's connection to your computer. Make sure the printer is properly connected to your computer via USB or Wi-Fi. If using Wi-Fi, ensure that both the printer and the computer are connected to the same network.
  • Check the settings in your printer software. Make sure you have selected the correct paper size, orientation, and print quality. Also, ensure that you have selected the correct input source.
  • Check your document's format. If your document is in a format that is not supported by your printer, it may not print properly. Try printing a different document in a supported format, such as PDF or Word.
  • Try resetting your printer to its default settings. This can be done by accessing the printer's menu or by unplugging the printer from the power source for a few minutes.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.