Printing problems

[Raemed1]

I have a HP  Officejet 200 Mobile Printer.  When I go to print a document, all I get is a series of symbols, letter, numbers all unrelated to the document.  I've tried the steps to "reset" the printer, but I still get the same gobledegook.  Can anyone help resolve this issue? 

[Alden4]

Hi @Raemed1,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

There are several reasons why you might be experiencing this issue with your HP Officejet 200 Mobile Printer. Here are some possible solutions.

• Make sure you have selected the correct printer driver and that it is up-to-date. You can check this by going to the manufacturer's website and downloading the latest driver for your printer model.
• Check your printer's connection to your computer. Make sure the printer is properly connected to your computer via USB or Wi-Fi. If using Wi-Fi, ensure that both the printer and the computer are connected to the same network.
• Check the settings in your printer software. Make sure you have selected the correct paper size, orientation, and print quality. Also, ensure that you have selected the correct input source.
• Check your document's format. If your document is in a format that is not supported by your printer, it may not print properly. Try printing a different document in a supported format, such as PDF or Word.
• Try resetting your printer to its default settings. This can be done by accessing the printer's menu or by unplugging the printer from the power source for a few minutes.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support