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- HP Community
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- Mobile Printing & Cloud Printing
- Printing to HP Officejet 200 mobile from an Android device u...

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11-07-2018 05:41 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Are you facing the same while printing from a different application?
Is the copy working fine?
What app are you using to print?
Make sure the phone is up to date.
If the copy is working fine, update the firmware for the printer using this link: https://support.hp.com/in-en/product/hp-officejet-200-mobile-printer-series/5156326/document/c029191...
Restart the printer.
If the issue persists, Uninstall the app and reinstall, now try to print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
11-12-2018 03:50 PM
I don't think you understood my issues. Printing from an android phone to the HP Officejet 200 Mobile Printer, using WiFi Direct.
I have resolved the issue by getting rid of HP Smart Print and purchasing and installing an app called Printer Share. All 4 of our printers are now working beautifully printing invoices while out in the field. Thank-you anyway.
11-13-2018 03:30 PM
Thanks for the input.
I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution!
Take care now and do have a great week ahead.
:)Cheers:)
Raj1788
I am an HP Employee