I am not receiving any email of my verification code from the HP smart app

[Baiysh]

I have same problem on HP Office Jet Pro 8710.

i am using iphone Xs max ios12, and when i try to register email for e print it is not coming. Tried to reinstal and restart phone, and reset web connection, but not helping. Just cant receive an email from hp.  

[KrazyToad]

@Baiysh

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

I have gone through your Post and would like to help

We are checking on this issue to confirm if it was a Server problem. Meantime try it again and let me know if you are getting the Verification Code now

Please check in the Junk or Spam folders in your Email and also try a different email address

Thank you 😊

[Baiysh]

It is not working on gmail account, i have checked email everywhere, but didnot find it.

Thank you

[KrazyToad]

@Baiysh

Thanks for keeping me posted

Please update the Firmware from this Link: https://support.hp.com/in-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/790...

Then Disable and Re-enable Web Services

1. On the printer click on the Web Services icon in the top left corner of the display.
2. Click on Settings.
3. Click on Remove/Disable/Turn Off  Web Services.
4. Follow the onscreen instructions
5. Restart your Printer and from the main screen click on the Web Services icon again. 

Get the Printer connected to HP Connected and setup ePrint once again

Let me know how it goes

Thank you 😊