Samsung Note Pro will no longer print from Deskjet 3511

[marky802]

I have a Samsung Galaxy Note Pro 12.2 that usually printed using my Deskjet 3511  with no problem when I set it up through my desktop computer when I first got it. Well my desktop no longer functions and for six months afterwards I was still able to print directly from my tablet to the printer directly with out printing apps or using wifi direct. However, a couple of weeks ago Time Warner had an internet outage in my area which for some reason reset the name I had on my wifi access. Suffice it to say since then I have not been able to print whatsoever, I have tried with the samsung cloud print as well as the HP ePrint apps but to no avail. I was hoping someone else would be able to give me an idea or suggestions as to what else I could do to continue printing short of buying a new desktop.....Thanks for any ideas! 

[DocCottle]

Hey @marky802,

Welcome to the HP Support Forums!

I understand that you are having some issues with printing from your Android to your Deskjet 3511 e-All-in-One Printer. I can help you with that.

First though, it would be ideal if you have or can borrow a Windows PC or a Mac for wireless setup. If you are able to obtain such a device please let me know the operating system on the device and you should be printing in no time. If you can not find such a device, please let me know and I can provide you with some directions that should have you able to print in an hour or two.

Either way, please let me know if you can find a Windows PC or Mac and I can assist you from there.

[marky802]

Hi unfortunately I don't live in an area where most of my friends are close by so I don't have access to a laptop or desktop for the next month! If you can still advise me then it will be greatly appreciated! Thanks

[DocCottle · Accepted solution]

Alright, the following can be done:

1. On the printer click on the Wireless button in the lower right corner of the display.
2. Scroll down to Wireless Direct and press OK.
3. Select On (No Security) and press OK.
4. Make sure that your Android is not set to automatically connect to other networks or your data plan if it does not detect an internet connection.
5. In your Android's Settings you should see a network with a name similar to HP Print XX Deskjet 3510 Series. Connect to that network.
6. In your browser's address bar type in 192.168.223.1 and click Go.
7. Click on the Network tab.
8. Click on Networking on the left.
9. On the left you should see an option with a name similar to Wireless Setup Wizard. Click on that and follow the prompts to add your printer to your wireless network.

Please let me know if this allows you to connect your network. If it does, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

[marky802]

It took me honestly about 20 minutes to figure out what I needed to do after your directions but it started working with no problems so far! THANK YOU!!!:smileyhappy: