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‎08-08-2016 12:20 PM

HP Recommended
Product: Hp4635
Operating System: iOS

I had to relate att router and wep requires special character + cannot find on keypad

Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-10-2016 06:40 AM

HP Recommended

For that model the plus icon is associated with the '*' or '#' key. If you press either of those keys repeatedly they will cycle to different special characters. If you select the wrong key or make a mistake with the password, press the '-' key to remove typed character.

 

Please let me know if this resolves your issue. If you can setup the printer, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

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4 REPLIES 4

‎08-09-2016 07:40 AM

HP Recommended

Hey @Posseo,


Welcome to the HP Support Forums!

 

I see that you are having some issues with entering a wireless password on your printer. I can help you with that, however I am going to need to know the full name of the printer as it appears on the front label. Once I know that I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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‎08-10-2016 05:47 AM

HP Recommended

It's an HP office jet 4635

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‎08-10-2016 05:48 AM

HP Recommended

Hp office jet 4635

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‎08-10-2016 06:40 AM

HP Recommended

For that model the plus icon is associated with the '*' or '#' key. If you press either of those keys repeatedly they will cycle to different special characters. If you select the wrong key or make a mistake with the password, press the '-' key to remove typed character.

 

Please let me know if this resolves your issue. If you can setup the printer, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
Tags (2)
Was this reply helpful? Yes No
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