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‎01-03-2022 11:31 AM

HP Recommended
Product: Hp Deskjet 3755
Operating System: Android 9.0 Pie

All the shipping labels I have will print as outlines on the letters and barcodes, like empty boxes. It can't be recognized by the USPS/ups/FedEx scanner. I've reset the printer and replaced ink cartridges. Help!?

Category:
2 people had the same question
1 REPLY 1

‎01-08-2022 02:34 PM

HP Recommended

@ladymarauder

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue.  

  • Have you checked with the different documents?
  • Are you able to make clear copies from the printer?

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Please reach out to HP Support in your region regarding the service options for your printer.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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