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- Mobile Printing & Cloud Printing
- Simultaneously use printer in Webservices mode, Wi-Fi Direct...

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07-04-2020 10:19 AM - edited 07-04-2020 10:21 AM
I have a basic question about my printers' features. In the product documentation, it says that the printer can be connected in 4 modes.
(1) Direct connection via USB (required drivers to be installed on PC)
(2) Wi-FI direct (Printers own Wi-Fi Direct connect network)
(3) Connected to Home Wi-Fi network (it should be available to any device on my home wi-fi network)
(4) Web printer (Requires separate installation process)
I am able to use the printer in one of these modes at a time. But not simultaneously in all 4 modes. Product documentation is quite useless in this matter. I bought the printer with the assumption that I can use it in all 4 modes simultaneously.
Q1 - Is this even possible ??
Everytime I try a different way of printing, it asks me to install something and then I lose the earlier mode of printing. (Now I don't remember which mode I left it in the last time). I find it extremely frustrating and exhausting. The display on the printer shows solid lights on Wi-Fi direct, Home Wi-Fi and WebServices modes, which leads me to believe that the printer is available on all these modes.
Q2 - Am I wrong to presume that they should be available ?
I have installed the required drivers and printing softwares required for all the modes.
I am using a Windows 10 - 64 Bit OS laptop.
Any help is greatly appreciated.
Solved! Go to Solution.
Accepted Solutions
07-06-2020 03:34 PM
Welcome to the HP Support Community.
You can only have the Printer connected via USB or wireless.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
07-06-2020 03:34 PM
Welcome to the HP Support Community.
You can only have the Printer connected via USB or wireless.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee