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aih
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Tango Custom Password

HP Recommended
Tango
iOS

I just completed setting up a new Tango printer.   I was completely set up and operating, and then I set a custom device (I think Embedded Web Services) password.   To test, I tried printing and then going back into settings to see when I would be prompted for the password, etc.   In settings I was prompted for username and password, which I didn't understand at the time because I had only set a password.   Now, I believe, the username is a default, admin or ADMIN.   But before I realized this, I reset the printer by holding the network button down for three seconds.

 

Now, when I set up the printer, I'm prompted for that custom password.   Just the password.   I enter the password that I set and the app will not accept it.  EDIT:  I figured out that when adding the printer, if I tap on the image of the printer instead of the setup button then I will get to the screen with printer status, options, etc.   From there I select Advanced settings, etc. to get to the password page, where I'm prompted for username and password.   I tried ADMIN and admin for username with the custom password that I created, but still get an error.   Maybe I fat fingered the password when I created it, but I don't think so.   ---- Maybe my error, but still, there must be a way to rest the password or this is a crappy design. 

 

So, I don't know what to do next.  I think I read that if the printer if a setup is not completed after a reset, the printer will return to the previous settings.   If this is the case, I suppose I should wait for that to happen, and then try and enter the advanced settings again (with knowledge that the username is ADMIN or admin) and clear the password for the time being.  But I'm afraid now that the password will be rejected.

 

Finally, I saw a message at one point, before I reset the printer to network defaults, that the session was locked.   I don't know for how long, or if the reset should have undone the lock.

 

Looking for advice on next step.  My ideal solution would be to clear or reset the custom password now and start over from scratch.

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aih
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Spoiler (Highlight to read)Ok.  Not a **bleep** design.   You do have to have hands on access to the printer.   The answer is in the manual, under button combinations, reset to factor defaults.


"With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds. "Ok.  Not a **bleep** design.   You do have to have hands on access to the printer.   The answer is in the manual, under button combinations, reset to factor defaults."With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds. "

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aih
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HP Recommended

Spoiler (Highlight to read)Ok.  Not a **bleep** design.   You do have to have hands on access to the printer.   The answer is in the manual, under button combinations, reset to factor defaults.


"With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds. "Ok.  Not a **bleep** design.   You do have to have hands on access to the printer.   The answer is in the manual, under button combinations, reset to factor defaults."With the ink door open, press and hold the Wi-Fi and Power buttons for at least three seconds. "

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