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Larry424
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Message 1 of 2
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Unable to connect HP Tango X with MacBook Air

HP Recommended
MacBook Air 2019
macOS 10.15 Catalina

Having problems connecting wirelessly from MacBook Air to HP Tango X printer

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Jay_G24
HP Support Agent
HP Support Agent
10,891 10,861 796 892
Message 2 of 2
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HP Recommended

Hi @Larry424

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "cannot connect to wifi" issue. 

 

To better assist you - 

 

What is the status of the wireless light on the printer, steady or blinking?

Is your printer connected to a home network or public network?

 

Meanwhile, follow the below steps-

 

If you changed Internet Service Providers (ISP) or replaced your router, reset the wireless settings on the printer, and then connect the printer to your wireless network.

 

Step 1: Restore factory wireless settings

 

On the back of the printer, press and hold the Wireless button  for 5 seconds. The Edge lighting flashes blue.

 

Step 2: Connect the printer to your wireless network

 

If your router supports WPS, use these steps to connect your printer to your wireless network with the WPS button on the router.

  1. Turn on the printer.

  2. Locate the WPS button on your router, but do not press it yet.

    If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.

  3. On the back of the printer, press and hold the Wireless button  and Power button  at the same time for 5 seconds.

  4. On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    NOTE: 

    The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

You may also refer to - Install and Use the HP Smart App (Mac)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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