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Locked

‎08-13-2020 03:44 PM

HP Recommended
Product: DeskJet Plus 4521
Operating System: Other

The printer is wireless, I'm trying to print some things off of my phone. Everytime I try to print it says the print spooler isn't working. When I first hooked it up it worked but not now. 

1 REPLY 1

‎08-16-2020 02:34 PM

HP Recommended

@Mitzif_62

 

Welcome to the HP Support Community.

 

Which phone do you have?

 

If you're using the HP Smart App on your  phone, please uninstall and reinstall it and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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