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Locked

‎12-23-2016 11:20 AM

HP Recommended
Product: HP Officejet 8610
Operating System: Microsoft Windows 10 (32-bit)

I changed internet providers, and have to change settings for wifi on printer. all wifi settings areas and wizard are locked. I have uninstalled and re-installed, and had to use ethernet to be able to print at all. how to unlock all the wifi settings and/or do factory reset; do I need factory ink cartridges? I don't have them.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2016 08:40 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Just send you a Private message.

 

Do let us know if that helps to resolve your issue.

 

Thanks.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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2 REPLIES 2

‎12-24-2016 08:40 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Just send you a Private message.

 

Do let us know if that helps to resolve your issue.

 

Thanks.

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎12-25-2016 08:57 PM

HP Recommended

All issues have been fixed - and I didnt realize al I had to do was go online to HP Connected and change the email address. Thanks for the help.

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