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Microsoft Windows 8.1 (64-bit)

There are printers in my account that I owned and have become damaged and I no longer use them and want to delete them from my account at all, especially in order to benefit from the email on them? How do I delete it?

2 REPLIES 2
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@oalbahar 

Hello,

If you are referring to HP Smart (HP Connected), follow these steps to delete the printer(s):

  1. Sign in to you HP Smart account (HP Connected).
  2. Click on the My Printers category.
  3. Under the printer(s) you no longer own, please click on Remove Printer and then click on the Remove button.
    How To Remove a Printer from Your HP Connected Account: https://youtu.be/qjyat145YtY

Do not hesitate to contact us in case of need.

Best regards,:Wink:



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I do not see it on the site, but it appears to me when I use print via the eprint program on the computer, as with the photo and print that I want to delete is number 6700?

 

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