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‎02-29-2020 11:59 PM

HP Recommended
Product: hp officejet pro 6960

Hi,

 

I am unable to access EWS for my printer, it keeps giving error this sit cant provide a secure connection ERR_SSL_VERSION_OR_CIPHER_MISMATCH in details "Unsupported protocol"

 

how to fix this issue? I know there was an option inEWS for HTTPS, which I think I disable. From then I am facing this issue. 

 

any way to revert back?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2020 11:23 AM

HP Recommended

Hi,

From your printer swipe down the top gray bar and click the Wireless icon.

Click the gear icon and select Restore Network Defaults from the network menu.

Confirm any prompt, then reconnect the printer to your wireless network by following the Wireless Setup Wizard from the same wireless menu, then any configuration you may set for the printer will be removed and the default network settings will be restored.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-01-2020 11:23 AM

HP Recommended

Hi,

From your printer swipe down the top gray bar and click the Wireless icon.

Click the gear icon and select Restore Network Defaults from the network menu.

Confirm any prompt, then reconnect the printer to your wireless network by following the Wireless Setup Wizard from the same wireless menu, then any configuration you may set for the printer will be removed and the default network settings will be restored.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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