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vivekdpk
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Message 1 of 2
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Solved!

getting unsupported protocol while accessing EWS for Hp6960.

HP Recommended
hp officejet pro 6960

Hi,

 

I am unable to access EWS for my printer, it keeps giving error this sit cant provide a secure connection ERR_SSL_VERSION_OR_CIPHER_MISMATCH in details "Unsupported protocol"

 

how to fix this issue? I know there was an option inEWS for HTTPS, which I think I disable. From then I am facing this issue. 

 

any way to revert back?

1 REPLY 1
ShlomiL
Level 17
Level 17
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Message 2 of 2
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HP Recommended

Hi,

From your printer swipe down the top gray bar and click the Wireless icon.

Click the gear icon and select Restore Network Defaults from the network menu.

Confirm any prompt, then reconnect the printer to your wireless network by following the Wireless Setup Wizard from the same wireless menu, then any configuration you may set for the printer will be removed and the default network settings will be restored.

 

Shlomi



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