how do i get rid of margins with the hp smart moblie app (iphone)

[em_j]

 

Hello,

im currently trying to print out some posters on (A4)card.However every time  i try i keep on getting margins (white borders around the image) . i’ve tried absolutely everything from resizing the image to deleting the app and trying again but i have absolutely no idea anymore . The thing is , is that i’ve printed before with no margins so im not exactly sure what’s happening i’m using the HP Smart app so if anyone knows what to do that would be amazing (p.s this is what it looks like every time)

much thanks em 😄

[Dragon-Fur · Accepted solution]

@em_j 

Not sure what to tell you.

According to the documentation, this printer does not support Borderless printing.

Specifications from the same series printer:  Product Specifications for the HP DeskJet 2622 All-in-One Printer (Y5H67A)

Internal document check

Product:  V1N07B — HP DeskJet 2634 All-in-One Printer

Borderless Printing

No

If the option were available on the paper size, paper type, and printer model, then

Using Transform "Fill Page" would eliminate the border.

Example

HP_Smart_Mobile_Image_Print_Transform_1

OK..

For the sake of the conversation, say you are correct - the printer does support Borderless Printing.

Consideration

On those printers where Borderless is supported, many printers restrict Borderless printing to certain paper types (Photo / Presentation / Brochure paper, for example) and / or certain paper sizes.  

Where the software / application fails to indicate which of these are the correct combination, the general rule might say:

Standard paper size / type might be supported and 4x6 inch photo paper would most likely be supported.

If you can get to a PC / Mac computer, the HP Smart Application is "smarter" on those platforms.  PC / Mac versions do NOT provide features that are not supported on the printer - the PC / Mac versions of HP Smart do provide more information / selection options to make sure you are adjusting the settings as best can be done for the supported features available in the printer hardware.

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2634 All-in-One Printer 

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[em_j]

thank you so much @dragon-fur i realised that i got completely mixed up and didn’t use that printer for borderless printing :,)) but thank you for such a detailed reply 

have a lovely day 

much thanks em :DD

[Dragon-Fur]

@em_j 

You are welcome.

No worries - Live, Learn, and Carry on.

Smiling.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"