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HP Recommended
HP deskjet 3525

Hi

 

Im away from my home and want to access my printer which is at home, how can i connect it and perform a scan job if someone keeps the paper in it.

 

is there any way to connect my printer using HP software installed in my laptop with IP address/Hostname of my printer to perform scan job. i can print using eprint or cloud print but how can i access my printer and check the ink status ,error status.

 

i cannot find my printer ip address or hostname to access my printer status remotely even though it is already connected and the stauts is ready in my eprint login and cloud print.

 

please provide solution.

3 REPLIES 3
HP Recommended

Hello @sidha

 

Welcome to the HP forums.

 

I understand that you would like to scan from your Deskjet 3525 to your computer while at a remote location.

I would like to help.

 

The ability to perform what you would like is currently unavailable.

 

Some printers have a scan to email feature. if someone where to scan, they could send it from the printer to your email.

Unfortunately this feature is not available on the Deskjet family of printers.

 

Please call our Cloud Services at 855-785-2777.

If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html


Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Recommended
Hi i can't find a hostname for hp deskjet 2540 series please can you help me
HP Recommended

Hi @Hpurdy18

 

Welcome to the HP Support Forums. I understand that you are trying to find your printers host name. 

 

On the printers control panel, press the Wireless button and the Start Copy Black button at the same time. A network configuration page should print. This will have the printers Host name and IP address on it. 

 

Here is a link to the Deskjet 2540 User Guide. It may come in useful. 

 

Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by hitting the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!

 

 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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