hp 8740 will not airprint

[tericloth]

Cannot get my hp 8740 to show up as an available printer on iphone 6 at home.  Same model printer is usable at my office. Checked airprint status settings on network page; function is not usable as it is disabled.  Is there a setup procedure that will enable airprint?  Phone and printer are on the same network, not sure if there are any other potential conflicts or setup problems to address.

[Dragon-Fur]

@tericloth 

Start here:

The answer to all things:  Airprint

HP Printers - Mobile Printing Solutions Compatible with HP Printers

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Officejet Pro 8740

Excerpted:

Section

Apple AirPrint

Print from most apps installed on an iPhone, iPad, or iPod touch. Select the Print option from the action icon to print to a printer connected to the same wireless network.

Consider using HP Smart for iOS

Section:

HP Smart app

Print and scan photos and documents, monitor ink levels, and troubleshoot printer issues with the HP Smart app on your Android and Apple iOS mobile devices.

1 For supported printers, use the HP Smart app to connect printers to your wireless network.

• Print to any network-connected HP printer that is on the same local wireless network as your mobile device.
• Scan documents and images from your printer or mobile device camera, and share via email, save to cloud-based storage, or store on your mobile device.

The HP Smart app is compatible with Android OS 5.0 and later, or Apple iPad, iPhone, and iPod touch with iOS 10 and later.

Go to Using the HP Smart App (Android, Apple iOS) for more information.

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HP OfficeJet Pro 8740 All-in-One Printer

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[ShlomiL]

Hi,

I would also suggest going through Step 2 below to ensure that AirPrint is enabled for your printer:

https://support.hp.com/us-en/product/hp-officejet-pro-8740-all-in-one-printer-series/7902055/documen...

If the feature is enabled and you can not locate the printer as AirPrint yet, following Steps 4 and 5 below to disable IPv6 and IPPS printing may also be helpful:

https://support.hp.com/us-en/document/c05737475

Shlomi