cancel
Showing results for 
Search instead for 
Did you mean: 
WOODY59
New member
2 0 0 0
Message 1 of 2
260
Flag Post

officejet 100 mobile won't connect

HP Recommended
officejet 100 mobile printer
macOS 10.15 Catalina

I have an Officejet 100 Mobile Printer that I cannot get connected to my MacBook Pro or any mobile device. Not recognized via usb in the HP Utility like my other 2 HP printers. Not recognized via bluetooth on any mobile device, iPhone, iPad. Any ideas why this is? How can I find this printer to connect it?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,559 1,557
Message 2 of 2
Flag Post
HP Recommended

@WOODY59, Welcome to HP Support Community!

 

I understand you'd want to connect the printer to your Mac and iOS devices. The Officejet Mobile 100 printer is not iOS compatible, it can work with your Mac OS computer though. Also, with regards to the USB connectivity, I'd recommend you try a different port/cable.

 

If the issue persists, run the disk utility on your computer-

 

1. Open Finder: Applications > Utilities > Disk Utility.  Open it.

2. Select your Macintosh HD on the left side, then click Repair Disk Permissions along the bottom.

3. Let it finish (20 minutes or so), then close Disk Utility.

 

Now, try installing the printer on the computer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation