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- "An error occurred during port configuration. This operation...

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12-04-2020
08:11 PM
- last edited on
07-15-2021
03:28 PM
by
RodrigoB
I have Window 10 on relative new computer and really frustrated how I cant print to my HP Deskjet 450. "Error Print" would always come up so I went searching for solutions and used Hp Scan Doctor, where it highlighted Port issue. I went searching again and found where to go to configure my usb port connection under printer properties. For USB connection I learned in my research that the ports can be named USB or Dot 4. I have a Dot 4 but when I press configure I get following message..."An error occurred during port configuration. This operation is not supported". So I went researching that to find steps about powering off from wall etc, but no good. Will appreciate any help.
12-14-2020 10:07 AM
@keeppositive, Welcome to the HP Support Community!
I understand you are not able to print from your PC. Let us try these steps to resolve this issue:
Uninstall the HP Drivers for the printer from the PC by going to the Control panel.
Install the printer using Windows built-in driver
Refer to this document to know how. Try printing.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee