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12-04-2020 08:11 PM - last edited on 07-15-2021 03:28 PM by RodrigoB
I have Window 10 on relative new computer and really frustrated how I cant print to my HP Deskjet 450. "Error Print" would always come up so I went searching for solutions and used Hp Scan Doctor, where it highlighted Port issue. I went searching again and found where to go to configure my usb port connection under printer properties. For USB connection I learned in my research that the ports can be named USB or Dot 4. I have a Dot 4 but when I press configure I get following message..."An error occurred during port configuration. This operation is not supported". So I went researching that to find steps about powering off from wall etc, but no good. Will appreciate any help.
12-14-2020 10:07 AM
@keeppositive, Welcome to the HP Support Community!
I understand you are not able to print from your PC. Let us try these steps to resolve this issue:
Uninstall the HP Drivers for the printer from the PC by going to the Control panel.
Install the printer using Windows built-in driver
Refer to this document to know how. Try printing.
Hope this helps! Keep me posted.
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