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‎01-17-2022 10:06 AM

HP Recommended
Operating System: Android 9.0 Pie

I can login to my account on windows, but I'm unable to login to my account using android; the error is:"User name or password invalid"; the credential are the same I use on Windows.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-17-2022 10:17 AM

HP Recommended

Problem solved after uninstalling and re-installing HP Smart app on android.

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1 REPLY 1

‎01-17-2022 10:17 AM

HP Recommended

Problem solved after uninstalling and re-installing HP Smart app on android.

Was this reply helpful? Yes No
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