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Konrad2011
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Message 1 of 2
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Solved!

"User name or password invalid" on Android (and no problem on Windows)

HP Recommended
Android 9.0 Pie

I can login to my account on windows, but I'm unable to login to my account using android; the error is:"User name or password invalid"; the credential are the same I use on Windows.

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Accepted Solutions
Konrad2011
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Message 2 of 2
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HP Recommended

Problem solved after uninstalling and re-installing HP Smart app on android.

View solution in original post

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Konrad2011
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Level 1
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Message 2 of 2
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HP Recommended

Problem solved after uninstalling and re-installing HP Smart app on android.

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