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Microsoft Windows 10 (64-bit)

I have received a new HP printer and want to re-use the same ePrint email address. Unfortunately, I already deleted the old printer from the HP Smart dashboard and the old printer is not functioning (why I got a new one) to add it back in to modify the email address.. Is there someway I can either bring back the old printer to change the email address or can support simply delete the ePrint email address so that I can use it again? 

 

Thank you for any help that you can provide.

 

1 REPLY 1
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@shanet1 

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Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

You'll have to wait six months to reuse the original address.

What?

The process to transfer the address requires you to have access to the old printer and that web services on that printer is not disabled.

 

Open

Changing Your HP ePrint Email Address

FAQ - Section Why am I unable to reuse my previous HP ePrint email address?

 

 

You only need add / change the original address by a single letter or number to make it usable.

Yes, I know, but here we are...

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.