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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- re-use ePrint email. I deleted the old printer but it says e...

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02-09-2021 04:46 AM
I have received a new HP printer and want to re-use the same ePrint email address. Unfortunately, I already deleted the old printer from the HP Smart dashboard and the old printer is not functioning (why I got a new one) to add it back in to modify the email address.. Is there someway I can either bring back the old printer to change the email address or can support simply delete the ePrint email address so that I can use it again?
Thank you for any help that you can provide.
02-09-2021 07:58 AM
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Welcome to the HP Community.
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Do NOT respond to individuals who post phone numbers or email addresses.
These might be scammers trying to steal your information / money.
HP does not post phone numbers or email in Community messages.
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You'll have to wait six months to reuse the original address.
What?
The process to transfer the address requires you to have access to the old printer and that web services on that printer is not disabled.
Open
Changing Your HP ePrint Email Address
FAQ - Section Why am I unable to reuse my previous HP ePrint email address?
You only need add / change the original address by a single letter or number to make it usable.
Yes, I know, but here we are...
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