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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- security on wi fi printer (that has ip address)

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06-09-2017 01:46 PM
Can anyone tell me if there may be a security problem with my printer, an HP all in one 3050A?
I use this printer wi fi, and it always works great.
However, I noticed about a year ago that in my router, this printer has an IP address. When I put the IP in the search bar, it goes to a page that says :
* HP DESKJET 3050a ALL IN ONE PRINTER J611g.*
It lists the ink levels, scan to computer, the status, network (lines from my pinter, network, eprint.
It also has other tabs for scan, web services, network, security
I never do cloud printing or e-printing. I was really surprised to see this ip address and my printer information. If I can see it, anyone can type the ip address in a browser and see it. It does not ask for a password, and I was never prompted to put in a password. I saw this after my notebook was hacked and the wi fi password in my notebook was compromised. I changed the router password and wi if password. I also had to update the wi fi in the printer, and that is how I found this.
I live in an area where people can get too close to my house. My phone was hacked also. I have learned from all these and try to be secure.
But I have to say, I am at a loss as to this printer IP.
It would be a real headache to make my printer hard wired. It is in the next room, which is cramped. Other than hard wiring the printer, is there a way to secure it?
I have had to change the wi fi password, which always requires I re-do the password for the printer, my phone. I change the printer wi fi by the software CD. That has also created more printers under printer and other devices.
Short of giving up the convenience of wi fi, can anyone recommend a way to either block the IP or take other security meausres? Is there a need for that? I do no e-printing, don't want to, no cloud printing so I don't even need to have this. I just want the printer for my notebook.
I am not even sure what if anything a person can do with this information if they had it.
Can anyone tell me:
1) seeing this IP address, would a person with computer savvy be able to print copies of documents I've printed? I have had documents "waiting in line" in the printer that was "off-line." If I have to re-install, for example, a second printer will be set up. I wasn't even aware the documents that weren't printing were kept in the queu.
2) a way to change this so that nobody sees or has access to the IP?
Under the "tools" tab, for example, anyone can see my serial number, model number, firmware version, useage report
3) the last tab is "settings" and under that, it lists "security" and "password." I clicked that, and it goes to a page in big red letters that says "you will be re-directed to a secure page" but the page it goes to says it is NOT secure, and has a big warning "not secure" and says "attackers may be trying to steal your information"
I really don't know what to think of this. If is it anything or nothing.
Is anyone familiar with this type of set up? Is there a way to avoid the printer having an IP address and use the wi fi? Is there a way to secure it? My biggest concern is that if I have documents in the queu, can someone access and print them from the IP address or even read it?
I have uninstalled the HP printer software completely and re-installed. There is one printer listed now under printers and devices. There are no documents stacking up. But I would like to not have the IP address, or at least not showing. Is possible?
I appreciate any suggestions and also any thoughts about the security issues with this. Thank you,
GMT
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Accepted Solutions
06-09-2017 03:28 PM
What you are seeing is the printer Embedded Web Server or EWS. Totally normal, all printers have this feature by going to their IP address. It is secure as your printer is on your wireless network protected by your routers SSID and password.
In the EWS there is a Security Tab that allows you to set a password for EWS. You may set that it you want.
You can set a password to prevent unauthorized users from remotely configuring the printer or viewing printer settings from the embedded web server (EWS). Once set, this password is required to change or view many printer settings from the EWS.
The password can only consist of the following printable ASCII characters: A-Z, a-z, 0-9, and the following special characters:!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
To disable the password, leave the boxes blank.
06-09-2017 03:28 PM
What you are seeing is the printer Embedded Web Server or EWS. Totally normal, all printers have this feature by going to their IP address. It is secure as your printer is on your wireless network protected by your routers SSID and password.
In the EWS there is a Security Tab that allows you to set a password for EWS. You may set that it you want.
You can set a password to prevent unauthorized users from remotely configuring the printer or viewing printer settings from the embedded web server (EWS). Once set, this password is required to change or view many printer settings from the EWS.
The password can only consist of the following printable ASCII characters: A-Z, a-z, 0-9, and the following special characters:!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~
To disable the password, leave the boxes blank.
06-09-2017 03:40 PM
Hi
I got a message but it was to sell something.
Maybe someone can help in the spirit of this forum?
My wi fi has the top security, pa2,
aes.
Do I need to set up network security? I really didn't think anyone woujld be giving me a private message saying call hp tech support and someone trying to sell me something. This is supposed to be people helping each other.
06-09-2017 03:45 PM
Thank you so much.
i appreciate it and will go ahead and se thte password. It can't hurt.
Just one question: where to I access the EWS?
My pringter IP, and then can you tell me where I find that?
I appreciate your help so much!
(I got a private message saying call tech support -- of course, they want to charge)
GMT
06-09-2017 03:47 PM
This printer has been in use so long, the manual is who knows where. But I am loathe to replace something that still works. Thanks for answering the questions, all, I am just glad to know it isn't something to worry about -- it never hurts to ask.
will still look for EWS.
gmt
06-09-2017 03:50 PM
You can always search the web for about 5 seconds to find your HP Support site.