10-16-2022 02:50 AM - edited 10-16-2022 02:51 AM
We have a mix of more than 200 Probooks/Elitebooks and have a total of 10 Logitech GROUP/MeetUp sets. We experiencing MAJOR problems.
- servicedesk tickets vary from no audio to total Windows freeze up until USB cable (coming from the Logitech device) is disconnected.
- audio selection takes a long time to popup
- overall slowness of Windows until cable is removed
What helps for a brief moment (few days until the next meeting)
- Remove all USB devices via Device manager and reboot
Found two other posts about the Intel USB audio drivers:
Still need to try this when the next user calls.
I'm reposting this because I'm not satisfied with the way HP is handling this MAJOR issue.
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