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- HP Community
- Notebooks
- Notebook Audio
- Re: Windows Audio Device Graph Isolation uses 20% of CPU

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05-03-2019 11:27 AM
Indeed, Skype proved to be the app that triggers this process to go crazy like that.
However, uninstalling Skype is not in any way a solution, I use it for business every day, calls, conferences, etc.
This issue HAS to be fixed ASAP, it's a disgrace to HP. So much time has passed and they have been ignoring it like it's no big deal.
07-24-2019 05:59 PM
I tried this as well, I spend 50 minutes on the phone with HP Australia all to no avail. Their only advice was: " Your (HP) notebook isn't compatible with Skype, so best to uninstall Skype if you don't want such high CPU usuage". I was flabbergasted! I need to use both Skype & my HP notebook every day!! As at July 2019 still no fix from HP!!!
07-25-2019 08:35 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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