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09-01-2024 04:32 AM - edited 09-01-2024 04:39 AM
My mom gave me her old laptop and I wanted to familiarize myself with the entire system and the different thinks I could access and change (when need). I wanted to check out the bios, but it's asking for a bios administrator password my mom doesn't remember setting one and after trying different things I thought were the password it showed this code [i 50357920]. Can someone help, I've tried different things from websites to removing the cmos battery.
09-01-2024 04:40 AM
Hello @Kimomi ,
welcome to the HP Poly community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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